Free shipping for purchases over R2000. 

Delivery to main centres in South Africa takes 1-2 days. This excludes production times listed on the product page. 

For sizing details, please see our Ring Sizing page. 

If you are unsure of your ring size get in touch and we will assist you. 

If your ring size is not listed, chat with us to order this piece in your size.

Size Guide

Measuring your finger size

Download our at home ring size guide here.

Alternatively, visit your nearest jeweller to have your finger measured with them. 

If you have a ring that fits on the same finger on which you would like to wear your new Victoria’s ring, you can use that to measure your size. 

• Place the ring flat on a ruler
• Measure the inside diameter of the ring. Please don’t measure from the outside to the outside. You should get a measurement in millimeter (mm). 
• Match the measurement to the chart below. We use the alphabet letters.
• If you have questions or need help, use the chat feature at the bottom left of the screen to talk to one of us. 

Please note, that should you be measuring your finger at home and the ring sizing is incorrect for you we can not be held liable for it. If your ring doesn’t fit, please contact us and we’ll advise you on the available options. The cost for the return and the subsequent sizing is payable by the client. 

Please do not use string to measure the circumference of your finger, it never produces and accurate result. 

A note about ring sizes

Should you require a ring in a different size than what is listed on the product description page, please do enquire with us whether we make a new ring in your size.

Most of the rings that we manufacture have a dropdown option on the product page to select the ring size. If you would like to order a size that is not listed, just send us a message. Note that larger ring sizes will have additional costs. 

Silver and gold rings: If your ring needs to be resized after you receive it, please contact us so we can advise whether the design can be resized and confirm the cost.

Tungsten rings: Tungsten cannot be resized. If your ring doesn’t fit, please contact us to arrange an exchange. You’ll be responsible for the cost of returning the original ring to us and shipping the replacement to you.

Bracelets

Please note the bracelet lengths in the description of the product. 

Pendants

Our pendants are sold without a chain (unless it mentions on the product description page that a chain is included). Should you wish to purchase a chain for your pendant, please choose one on our chains page. 

General Jewellery Care Tips

• Store your jewellery in a jewellery box. Keep them in separate pouches or compartments to avoid scratching
• Don't store your jewels in direct sunlight or near high heat sources
• Remove your gems when your swimming, bathing or doing the dishes
• The gym is not the place you want to show off your new sparkling piece
• Abrasive cleaners and chemicals are mostly a no for cleaning your jewellery

Rhodium Plating

Rhodium adds a protective layer to your jewellery and gives it a bright white colour and lustre. All white gold jewellery receives rhodium plating. Platings do wear off naturally over time, we offer rhodium plating of white gold pieces to bring them back to their glorious shine.

Notes on Sterling Silver Jewellery

Sterling silver jewellery naturally oxidise and tarnish over time, due to exposure to humidity, air and sweat. This can easily be cleaned with a silver polishing cloth, we do not recommend using silver dip cleaners as they can do damage to certain stones. 

We do sell silver and gold polishing cloths and you are welcome to get in touch with us regarding care for your new jewellery. 

Our policy is 7 days. If 7 days have gone by since your item was delivered, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Additional non-returnable items:
- Any custom made piece of jewellery that we made for you
- Any piece of jewellery that has been sized or altered in any way
- Earrings for pierced ears ( hygienic reasons )
- Gift cards