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Shipping

  • Free South African shipping for purchases over R2000
  • Your parcel is fully insured and trackable until delivered
  • For your (and our) peace of mind we do not ship high value items on Fridays. Our courier is awesome and our insurance policy rock-solid, but we would rather play it safe.
  • Shopping internationally? We will ship to any country where it's legal. Yes, some countries do not allow jewellery imports. Get in touch with us and we will check if we can ship to you. Your country may charge import and or VAT duties on your purchase.

    If your piece is a made on order item, we'll be in touch after you complete the purchase with an estimated completion date.

Returns

  • You have 7 days from delivery should you wish to return your purchase.

    We hope that you love it, but you're buying off the internet. It's just good to know that we've got your back on this!

Payment options

  • We take them all! (Well, almost)
  • Pay with your credit card or use your phone to scan the Zapper icon. Do split payments with Mobicred or interest free with PayJustNow. We even accept a wide range of RCS store cards!
  • EFT payment is also available. Just note that payment needs to be done within 48 hours of placing your order. Your order will only ship once the funds clear in our account.

Talk to a person

  • Need help with your checkout or just want to check that you are buying from a real store?

    You can send us a WhatsApp or give us a call on 073 259 4463

    Calls in business hours please, until 5pm. WhatsApp messages until 9pm. (We cook and clean just like you, when we get home from work. 😉)

    Monday to Friday: 9am to 5pm and Saturdays: 9am to 1pm

    You can use the little blue icon on the bottom left of the screen to chat to one of us. We usually drop everything we're doing when we hear that chime!